Cost- and value-driven nature of IT infrastructure dictates that your outsource partner gives you the most flexible and custom solution that fits well into your requirements. Not just that, but add value through the expertise and process improvements that support your business goals and above all reduce overhead cost via better resource utilization or support coverage. In a nutshell, what you need from an IT infrastructure services outsource partner when it comes to infrastructure services, is the following:
1. Cost reduction
2. Access to state-of-the-art tools and technologies
3. Continuous improvement capabilities
4. Highly skilled technical resources
We need not divulge into details but infrastructure services should cover at least some of these: network operations, e-Commerce system management, application support, problem & incident management, change & release management to name a few. Basically, it should manage, maintain and optimize (form start to finish) all the hardware, software, network resources and services of an enterprise’s IT environment.
That’s not a delusion! Aequor technologies have the expertise and the resources most suitable to provide best-in-class managed infrastructure services that not only ensures predictable and consistent results, but the following:
1. Business value
We are always focused on continuous improvements, not filling billable hours. Moreover, we let you take and have control over your IT projects whilst we take care of day-to-day BAU (business as usual) operations and providing end-to-end ITIL-cycle service delivery.
So your engineers get their off-hours back for focusing on high-value projects, and giving better IT support coverage to the business. In short, you set a good example of how IT management should be done.
2. Flexibility
Whether it is high-volume service requests or high-level support for core hours, or 24×7 problem and incident management, we let you design your own service workflow design and enjoy the flexibility of working on your own terms. Our approach is simple- consultative and analytic and the outcome is a flexible, scalable IT setting that is regularly evolved to meet your changing needs.
3. Program management team’s engagement & accessibility
Our program management team remains highly engaged and not just connects with you during SOW, PO, or MSA renewal and/or renegotiation. Furthermore, you may even change the scope (no matter how miniscule it is) without having to worry about any pricing implication.
4. Rapid Pace
We let you direct the speed with which the IT infrastructure support offshoring engagement grows - considering your comfort level in handing over control. Recruitment delays don’t hamper or impede the speed at which we move or your pace as we set it right at the time when we sign the contract for services with any of our clients.
5. Cost Factor
IT infrastructure support is best given when the service provider knows how to balance the technical criticality of the services given and business value of the enterprise it is serving. So while we know all of that, we use best practices and processes that reduce cost too.
1. Cost reduction
2. Access to state-of-the-art tools and technologies
3. Continuous improvement capabilities
4. Highly skilled technical resources
We need not divulge into details but infrastructure services should cover at least some of these: network operations, e-Commerce system management, application support, problem & incident management, change & release management to name a few. Basically, it should manage, maintain and optimize (form start to finish) all the hardware, software, network resources and services of an enterprise’s IT environment.
That’s not a delusion! Aequor technologies have the expertise and the resources most suitable to provide best-in-class managed infrastructure services that not only ensures predictable and consistent results, but the following:
1. Business value
We are always focused on continuous improvements, not filling billable hours. Moreover, we let you take and have control over your IT projects whilst we take care of day-to-day BAU (business as usual) operations and providing end-to-end ITIL-cycle service delivery.
So your engineers get their off-hours back for focusing on high-value projects, and giving better IT support coverage to the business. In short, you set a good example of how IT management should be done.
2. Flexibility
Whether it is high-volume service requests or high-level support for core hours, or 24×7 problem and incident management, we let you design your own service workflow design and enjoy the flexibility of working on your own terms. Our approach is simple- consultative and analytic and the outcome is a flexible, scalable IT setting that is regularly evolved to meet your changing needs.
3. Program management team’s engagement & accessibility
Our program management team remains highly engaged and not just connects with you during SOW, PO, or MSA renewal and/or renegotiation. Furthermore, you may even change the scope (no matter how miniscule it is) without having to worry about any pricing implication.
4. Rapid Pace
We let you direct the speed with which the IT infrastructure support offshoring engagement grows - considering your comfort level in handing over control. Recruitment delays don’t hamper or impede the speed at which we move or your pace as we set it right at the time when we sign the contract for services with any of our clients.
5. Cost Factor
IT infrastructure support is best given when the service provider knows how to balance the technical criticality of the services given and business value of the enterprise it is serving. So while we know all of that, we use best practices and processes that reduce cost too.
For more details, check out our service page here.
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